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Have a question about a swap, need help with a transaction, or just want to say hi? We respond within 24 hours.

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Send us your question and we'll get back to you within 24 hours. For urgent swap issues, please include your transaction ID.

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Help Center

Browse our frequently asked questions about swaps, fees, transaction times, and supported cryptocurrencies.

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Swap stuck or not received?

If you have a transaction ID, you can check its status directly. If the issue persists after 24 hours, email us with your transaction ID and we'll investigate.